We appreciate some un-avoidable events may crop up that could effect your booking however we request where possible that clients provide us with at least 48 hours notice to cancel or re-schedule an appointment to avoid paying a 50% cancellation charge. 

We take deposits for colours or big jobs, we expect 48hrs notice when cancelling otherwise deposit is lost.

No-showing appointments numerous times can lead us to not book you in again.

Why is it so important to undergo skin testing before hair colouring?

Skin testing is vitally important prior to having your hair dyed. This is due the potential risks associated with an active ingredient found in most hair dyes, known as ‘PPD’ (paraphenylenediamine).

‘PPD’ has been proven to cause allergic reactions to hypersensitive individuals, causing very uncomfortable symptoms such as blistering of the skin, infection and soft tissue swelling.